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Getting the Most Out of Your Allina Health Aetna Medicare Plan

  • Jan 9
  • 2 min read

Good afternoon,


Happy New Year! As we begin the year, we want to be sure you have everything you need to take full advantage of the benefits included in your Allina Health Aetna Medicare Plan. This message includes helpful resources—please save it for future reference, and feel free to reach out if you’d like to review anything one-on-one.


Medica Customer Service


For questions about your plan or benefits, Allina Health Aetna's Customer Service team can be reached at: 1-833-570-6671


Over-the-Counter (OTC) & Medical Expense Wallet


You should have received two cards:


  • Member ID Card

  • Extra Benefits Card (Medical Expense Wallet/OTC Card)


This Extra Benefits Card is used:


  • To purchase OTC items in person at stand-alone CVS stores(CVS pharmacies inside Target do not qualify)

  • To pay for approved out-of-pocket medical expenses, if your plan includes a Medical Expense Wallet


If you did not receive your card, please call Member Services to confirm when it was mailed.


OTC & Medical Expense Wallet amounts by plan:


  • Signature Fit ($0 premium): $45 OTC quarterly / No Medical Expense Wallet

  • Signature ($0 premium): $60 OTC quarterly / $150 Medical Expense Wallet quarterly

  • Enhanced ($47 premium): $60 OTC quarterly / $200 Medical Expense Wallet quarterly

  • Grand ($87 premium): $50 OTC quarterly / No Medical Expense Wallet

  • Grand Extra ($154 premium): $50 OTC quarterly / No Medical Expense Wallet

  • Eagle ($0 premium): $90 OTC quarterly / No Medical Expense Wallet


Mail-Order Prescriptions (CVS Caremark)


You can have eligible prescriptions delivered directly to your home through CVS Caremark

Mail Service. To get started, you may:


  • Ask your doctor to send an electronic prescription

  • Call CVS Caremark at 1-833-620-8809.


SilverSneakers Fitness Membership


Your plan includes a SilverSneakers® membership at no additional cost. This gives you access to:


  • Local gyms and fitness locations

  • Live and on-demand online classes


To register, visit the SilverSneakers website and click “Check Eligibility.” Once registered, you’ll receive your membership number and can explore available classes.


Find an In-Network Provider


Using in-network providers is essential to avoid unexpected bills and maximize your benefits. You can search for providers using the Allina Health Aetna Medicare Tool:


  • Search as a Guest, or

  • Log in as a Member for a personalized experience


You’ll need your plan name to search. If you’re having trouble finding a provider, please contact me—I’m happy to help.


Member Portal Access


Manage your plan online by creating a Member Portal account. From the portal, you can:


  • View benefits

  • Track claims

  • Manage your account


Select “Create an Account” to get started on the Allina Health Aetna Member site.


Dental & Vision Benefits


Dental


  • In-network dental services are covered at 100% until your plan limit

  • Out-of-network coverage:

    • Signature Fit: 50% of reasonable & customary, up to $2,050

    • Grand: 50% of reasonable & customary, up to $1,750

    • Enhanced: 80% of reasonable & customary, up to $1,500


Vision


  • All vision benefits are administered through the EyeMed network

  • Be sure to ask your eye care provider if they participate with EyeMed


If you have questions or would like help reviewing your benefits, please don’t hesitate to reach out. We’re always happy to help you make the most of your coverage.

 
 
 

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